Categories

Right of withdrawal - Satisfied or refunded:

To exercise the right of withdrawal, the customer must inform us by e-mail at amministrazione@quarantaceramiche.it or by fax at 0999737128 or by contacting us by phone at 0999737128 or by writing to Quarantaceramiche.it srl, SS 7 Ter km 20.200 74024 Manduria (TA) of its decision to withdraw from this contract by an explicit declaration (for example letter sent by post, fax or e-mail).

The customer has the right to withdraw from the contract, without giving any reason, within 30 days. The withdrawal period expires after 14 days from the day on which the customer or a third party, other than the carrier or the designated customer, acquires physical possession of the last good.

Quarantaceramiche.it will proceed with the transmission of the re-credit order relating to the cost of the goods shipped within 14 calendar days following the shipment of the goods by the customer and in any case not before receipt of the goods. (Legislative Decree 206/2005) Quarantaceramiche.it will consequently reject any product returned unpacked, as well as products for which the transport costs relating to the return have not been paid in full by the customer. The costs of returning the goods, therefore, are charged to the customer. The reimbursement of only the expenses related to the goods will be made by bank transfer.